Get unlimited SMS to redONE Prepaid and 100 SMS to all networks with the redSMS add-on for only RM10 a month!
redSMS
RM10/Month
Unlimited SMS to redONE Prepaid Numbers and 100 SMS to all Networks
30 Days
How do I subscribe to the redSMS?
Important Notes
* All prices stated exclude Service Tax.
* Subscription is considered successful when the customer receives a confirmation SMS.
Check Coverage
Powered by Celcom Axiata, our redONE users get to enjoy the same widest and best network coverage throughout Malaysia.
Locate An Agent
Visit one of our appointed agents or partners in your region.
FAQ
- What is redSMS?
redSMS is a Value-Added Service (VAS) that enables customers to send unlimited SMS to all redONE Prepaid numbers and 100 SMS to all other networks in Malaysia. - Is redSMS a permanent VAS offered by redONE?
Yes. It is available for subscription starting 4 March 2019. - How can I subscribe to redSMS?
For new customers, you can subscribe to redSMS when you sign up for a new redONE Prepaid line at any redONE Branch and Partner Shops near you. For existing customers, you can subscribe via two (2) ways:- redONE Prepaid App
- Dial *108#
- Who can subscribe to redSMS?
redSMS is available exclusively for all Prepaid Plan customers. - How do I unsubscribe to redSMS?
You can contact our Customer Care to unsubscribe. - I have terminated my subscription to redSMS. Can I subscribe to redSMS again?
Yes, you can subscribe via USSD *108# one (1) time in a month. RM10 (excluding Service Tax) per month will be charged to your bill for every successful subscription to redSMS. - Is there any registration fee required if I subscribe to redSMS?
No, there is no registration fee required. - Will I be tied to a contract if I subscribe to redSMS?
No, there is no contract for redSMS. You can choose to terminate redSMS anytime you want. However, the subscription fee will not be pro-rated and a full month subscription fee will be charged to your bill. - Is there a Fair Usage Policy for the unlimited SMS to redONE Prepaid numbers?
Yes, Fair Usage Policy of 3,000 SMS per month is applicable. - What happens when I exceed the Fair Usage Policy for unlimited SMS?
You can continue to send SMS at RM0.05 per SMS for the remaining days of the calendar month.
Terms & Conditions
- The new redSMS Value-Added Service is valid from 4 March 2019.
- The new redSMS Value-Added Service (VAS) offers unlimited outgoing SMS to all redONE Prepaid Malaysia numbers and 100 SMS to all networks, and is applicable for domestic usage within Malaysia only.
- Unlimited SMS applies to domestic mobile on-net usages to redONE Prepaid numbers only.
- SMS sent to International numbers (IDD) and while roaming are excluded.
- redSMS can only be utilised domestically i.e. within Malaysia only. SMS sent when overseas are subjected to roaming charges. The Customer shall be charged based on the SMS rates imposed by the respective redONE roaming operators for SMS usage while roaming with redONE’s overseas roaming partners.
- redSMS is a subscription based VAS. Customers can subscribe and request for termination any time. The termination of the redSMS is only effective at the end of the month.
- The subscription fee for redSMS is not pro-rated and will be auto-renewed on the 1st of every month unless redSMS has been terminated.
- If the customer subscribes to redSMS in the middle of the month, any previous usage will be charged normal rate and is not calculated under the unlimited SMS or 100 SMS to other networks. Only the usage after the successful subscription will be calculated under the redSMS.
- Unlimited SMS to all redONE Prepaid numbers is subject to our Fair Use Policy, which may be implemented if you exceed 3,000 SMS a month. The complete Fair Use Policy can be found on www.redONE.com.my
- Upon 100% utilisation of the 100 SMS, subsequent usage will be charged Pay-Per-Use (PPU) rate at RM0.10 per SMS.
- redSMS is non-transferable, whether by operation of law or otherwise, either to any other person, entity or any other redONE Prepaid account.
- The unlimited SMS to redONE Prepaid and 100 SMS to all networks shall NOT be
- Re-sold, rented or utilised in any other way except as an individual sending SMS to a redONE Prepaid number or to other network users in Malaysia.
- Used for multiple simultaneous bulk messaging
- redSMS is strictly for standard person-to-person messaging; and not meant for any commercial/non-personal usages. For any excessive usage, or on suspicion of fraud, any illegal practice or unusual activity in respect of the Customer’s Account with redONE, redONE at its sole and absolute discretion reserves the right at any time without being liable to the Customer or any third party to discontinue, disconnect, interrupt, bar or suspend the service for such period of time as redONE shall deem fit.
