Get FREE exclusive PDRM FC or Imigresen FC jersey with the new redONE Postpaid FC48 unlimited plan packed with high-speed internet and unlimited calls on the widest network coverage, at only RM48 monthly!
Get FREE exclusive PDRM FC or Imigresen FC jersey with the new redONE Postpaid FC48 unlimited plan packed with high-speed internet and unlimited calls on the widest network coverage, at only RM48 monthly!
*For a full list of countries and their respective call charges, please check here.
*All prices mentioned do not include Service Tax, only applicable for redONE Postpaid users.
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- What is this new Postpaid plan?
This is an exclusive all-in-one data and voice plan for loyal PDRM FC and IFC Football team supporters.
- What is the duration of this offer?
This offer is available from 1 October 2024 until further notice.
- Where can I sign up for this plan?
You may walk-in to any of our redONE Mobile store or redONE Mobile Partners.
- Who is eligible to subscribe to the new Postpaid plan?
All Malaysians and foreigners above 18 years old can sign up for these plans. The plan is available for new registrations, mobile number portability (MNP) port-ins, and rate plan changes (excluding M2M).
- How much do I need to pay upon registration?
Plan FC48 Advance Payment RM48 Registration Fee RM10 If you require a higher credit limit, a deposit is required if your tenure with redONE Mobile is less than 6 months.
If you are a foreigner, you have to pay a deposit equivalent of their respective monthly credit limit.
- Will I be tied to a contract if I sign up for FC48?
The new plan is tied to a 3 months contract. If you take up a premium number, you will be subjected to a contract period of 24 months.
- When will I receive the FREE jersey?
If you sign up for a new number with redONE Mobile, you will receive the FREE PDRM FC or IFC jersey after successful line registration. If you port-in a number to redONE Mobile, you can redeem the free jersey after the line is successfully ported in from the Partner who submitted your port-in request.
- Can I choose the FC jersey?
Yes, you can choose to receive a PDRM FC or Imigresen FC jersey, subject to stock availability.
- Can I register for any supplementary lines with the FC48 plan?
Yes, you can register up to 6 supplementary lines.
- I am an Amazing38 existing customer. Can I change my plan to the new FC48 plan?
No. It’s only applicable for NEW & MNP port-in customers.
- If I have not utilised all the quota for base and hotspot, can I bring forward the unused quota for next month?
No, the validity for the internet and hotspot is only until the end of the month. The unused quota will be forfeited and not carried forward.
- What is redCALL?
redCALL is a new Value-Added Service (VAS) that enables high voice usage customers to make unlimited voice calls to all networks in Malaysia.
- Do I need to activate/subscribe redCALL?
No. The redCALL will be activated automatically once your FC48 postpaid plan is successfully activated or successfully ported-in.
- I don’t want the redCALL service. Can I terminate it?
No. You cannot terminate the redCALL service. It is bundled with the FC48 Postpaid plan for you to enjoy unlimited calls to all networks in Malaysia.
- Is the unlimited voice calls to all networks valid for calls made when I am roaming?
The unlimited voice calls is valid for domestic calls in Malaysia only.
- Is there a Fair Usage Policy for the unlimited voice calls?
Yes, Fair Usage Policy of 100 hours per month is applicable.
- What happens when I exceed the Fair Usage Policy for unlimited calls?
You can continue to call other networks’ numbers at RM0.15 per minute for the remaining days of the calendar month.
- What is the new redDATA?
redDATA is a monthly recurring VAS which offers unlimited data @ 6 Mbps every day until the end of the month.
- Do I need to activate and/or subscribe to redDATA?
No, redDATA will be activated automatically once your FC48 Postpaid plan is successfully activated or ported-in.
- I don’t want the redDATA service. Can I terminate it?
No, you cannot terminate the redDATA service. It is bundled with the FC48 Postpaid plan for you to enjoy unlimited data for all data usage.
- Is there a Fair Usage Policy for the unlimited data?
Yes, Fair Usage Policy of 100 GB per month is applicable.
- What happens when I exceed the Fair Usage Policy for unlimited data?
Subsequent data usage will be slowed to a maximum of 64 kbps.
- What can I use the unlimited data for?
The unlimited data can be utilised for ALL usages on your smartphone – web browsing, video streaming, social chatting, etc., and you may use it on both 4G/5G networks.
- When can I utilise the redDATA unlimited data quota?
You can utilise the redDATA unlimited data quota at any time.
- What is the speed of the unlimited data for redDATA?
The speed of the redDATA streaming is capped at 6 Mbps speed.
- Can I enjoy the unlimited data while I am overseas?
No, the unlimited data is available for domestic usage only. Standard roaming charges apply for data usage when roaming overseas.
- Am I allowed to share my redDATA unlimited data with other devices via mobile hotspot?
The unlimited data is meant for personal use on your smartphone only.
- How can customers check their redDATA data balance?
Customers can check usage by dialing *123# or via 1App.
All prices displayed exclude service tax which will be imposed on you in your monthly bill.
RM48 advance payment and RM10 registration fee is required. The advance payment will be used for deduction against your first month’s bill and you will only be required to pay any balance due under your first month’s bill.
Registration by non-Malaysian citizen customers shall be charged with a deposit equivalent of their respective monthly credit limit.
Monthly access fee for FC48 plan is only applicable for the bundled high speed data, bundled redDATA and unlimited voice calls to all networks in Malaysia and fixed line numbers, not for video calls and voice calls to special numbers.
The redCALL and redDATA VAS are bundled with the FC48 plan and are not optional.
The bundled high speed data, bundled redDATA and unlimited voice calls to all networks in Malaysia and fixed line numbers are applicable for domestic usage only within Malaysian networks. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
In your FC48 plan’s first bill, the data bundle will be prorated based on the customer’s bundled high speed data usage. The prorated usage prices are as below:
Plan Name Data Usage
25% or lessData Usage
26% – 50%Data Usage
51% – 75%Data Usage
76% or moreFC48 RM9.50 RM19 RM28.50 RM38 In the event of termination, there will not be any pro-rated billing on your last bill; you will be charged the full month’s commitment fee.
Upon 100% utilisation of the bundled high speed data, the subsequent usage will be reduced to a maximum of 6 Mbps without incurring extra data charges when usage exceeds 100% of the bundled data. Customer may opt to purchase Data Top Up to continue surfing the Internet at high speed.
A change plan request to the new FC48 plan is NOT allowed.
New line customers will receive the FREE PDRM FC/IFC jersey after successful line registration. MNP port-in customers may redeem the FREE PDRM FC/IFC jersey after the line is successfully ported in.
| Utilization | Data Usage |
|---|---|
| Plan | FC48 |
| 1st | Purchased redVIDEO, redSOCIAL, redSTUDY, redMUSIC |
| 2nd | 30 GB bundled 4G LTE High Speed Data |
| 3rd | Purchased Data Top Up |
| 4th | Unlimited Data |
| 5th | Basic Internet @ 64 kbps |
The redCALL Value-Added Service (VAS) offers unlimited voice calls to all networks and is applicable for domestic usage within Malaysian networks only. Video calls and voice calls to special numbers are excluded.
The redCALL VAS is bundled with the NEW FC48 plan and is not optional. RM10 per month will be charged to the bill.
Unlimited voice calls include:
- All domestic calls to redONE Postpaid, redONE Prepaid and other mobile operators
- All domestic calls to national fixed line numbers
CALLS EXCLUDED from the unlimited voice calls include:
- Calls to 1300 / 1700 / 1600 / 1MOCC numbers
- Calls to special and premium numbers
- Video calls
- IDD calls
The redCALL VAS will be auto renewed on the 1st of every month.
In any event where the customer wants to change his/her subscribed plan from the NEW FC48 to another plan, the subscription to redCALL will be automatically continued unless the new plan is Amazing8, Amazing28+ or Data28.
The unlimited calls to all networks in Malaysia shall NOT be:
- Re-sold, rented or utilized in any other way except as an individual making calls to other network users in Malaysia
- Used for rerouting calls (connection with a device/software/application)
- Used to setup switch devices which could keep a line open potentially for hours
- Used for multiple simultaneous calling and conference calling
- Used for call centre and telemarketing
- Used for continuous calling for extended period of time, auto dialing and machine to machine communication
The redDATA Value-Added Service (VAS) offers unlimited data @ 6 Mbps and is applicable for domestic usage within Malaysia only.
The redDATA VAS is bundled with the NEW FC48 Postpaid plan and is not optional.
The unlimited data can be used for all data services.
redDATA can only be utilized domestically i.e. within Malaysia network only. Data usage when overseas are subjected to data roaming charges. The customer shall be charged based on the data rates imposed by the respective redONE Mobile roaming operators for data usage while roaming with redONE Mobile’s overseas roaming partners.
The redDATA VAS will be auto renewed on the 1st of every month.
The redDATA data will expire at the end of the calendar month. Any unutilised redDATA data will not be carried forward to the following month.
In any event where the customer wants to change his/her subscribed plan from the NEW FC48 to another plan, the subscription to redDATA will be automatically terminated.
Upon 100% utilization of the redDATA quota, any further internet usage will be deducted from available Data Top Up quota or you will surf on reduced speeds.
Unlimited data quota is restricted only for the Subscriber’s individual use and cannot be shared with any other person(s) or devices in any manner (including SIM boxes or mobile hotspot) and is subjected to redONE Mobile’s Fair Usage Policy.
Data service is subject to network limitations and availability and device capability. Your download speed and data capacity will vary and may be slower and could be affected by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general internet traffic and coverage availability or due to Fair Use Policy (FUP). For more info, please visit https://www.redonemobile.com.my/en/fair-use-policy/
redDATA is non-transferable, whether by operation of law or otherwise, either to any other person, entity or any other Postpaid account.
We reserve the rights at any time without being liable to you or any third party to interrupt, bar, suspend, restrict the Plan and Service(s) for such time as we see fit or terminate, discontinue or disconnect the Plan and Service(s) if your usage:
- shows excessive usage or placing unusual burdens on the network
- is for unlawful activities or for suspected fraudulent activities
- is not in accordance with redONE Mobile’s the Fair Usage Policy at https://www.redonemobile.com.my/en/fair-use-policy/
- is for commercial/non-personal purposes
The Promotion is provided according to the Terms of Service on our Postpaid Sign-Up Form. You must comply with the terms including the relevant service description, our Fair Usage Policy, Privacy Policy, the relevant Postpaid subscription plan and these additional terms and conditions (collectively, the “Terms”) all of which are available on redonemobile.com.my.
