Sign up with the nearest redONE Partners today!
* For a full list of countries and their respective call charges, please check here.
*All prices stated exclude Service Tax, applicable only for redONE Postpaid users.
Powered by Celcom Axiata, our redONE users get to enjoy the same widest and best network coverage throughout Malaysia.
Visit one of our appointed agents or partners in your region.
This is an exclusive all-in-one data and voice plan for Polis Diraja Malaysia (PDRM) personnel.
This promotion starts from 11 September 2023 until further notice.
You can sign up with redONE Partners.
This plan is valid for all individuals.
Please refer below table for the upfront payment charges:
Item | FC40 |
---|---|
Registration Fee | Waived |
Advance Payment | RM40 |
You need to pay RM40 Advance Payment.
Yes, there will be a 3-month contract for a normal number. If you are signing up for a premium number, you will be contracted for 24 months.
Yes, you can register up to 6 supplementary lines.
No. It’s only applicable for NEW & MNP port-in customers.
The table below is the data utilization priority:
Utilisation | Data Usage |
---|---|
1 | Purchased redVIDEO (4G LTE), redSOCIAL (4G LTE), redMUSIC (4G LTE), redSTUDY (4G LTE), redSPOT |
2 | 30GB bundled 4G LTE High Speed Data |
3 | Purchased Data Top Up |
4 | Unlimited Data@6mbps |
5 | Basic Internet @64kbps |
You will receive the free jersey on the spot upon registration or upon successful port-in (for MNP port-in).
No, the FREE jersey is bundled to the plan as a supporter for PDRM FC.
redCALL is a new Value-Added Service (VAS) that enables high voice usage customers to make unlimited voice calls to all networks in Malaysia.
No. The redCALL will be activated automatically once your FC40 postpaid plan is successfully activated or successfully ported-in.
No. You cannot terminate the redCALL service. It is bundled with the FC40 postpaid plan for you to enjoy unlimited calls to all networks in Malaysia.
Yes, Fair Usage Policy of 100 hours per month is applicable.
You can continue to call other networks’ numbers at RM0.15 per minute for the remaining days of the calendar month.
redDATA is a Value-Added Service (VAS) that offers unlimited data@6Mbps.
No, the redDATA will be activated automatically once your FC40 postpaid plan is successfully activated or successfully ported-in. Subscription charges for individual partners may apply, if any.
No, you cannot terminate the redDATA service. It is bundled with the FC40 postpaid plan for you to enjoy unlimited data access in Malaysia.
No, only 1 active subscription is allowed in a month. However, you can purchase the Data Top Up to stream at high speed.
Customers can check the usage by dialing *123# or via 1App.
You can use the redDATA data anytime. The redDATA data will expire at the end of the month.
The speed of data quota for redDATA streaming is 6Mbps. You will need to use a 4G LTE compatible device to enjoy the 4G speed.
Valid for New sign up and MNP Port in customers. M2M customers are not eligible for this plan.
The plan can be registered as a Master account or a Supplementary account.
Each Master account is allowed to register up to a maximum of 6 Supplementary accounts.
No Registration Fee is required for FC40.
RM40 Advance Payment is required for registration of a New Line. However, the Advance Payment is waived for MNP port-in registration.
All prices displayed exclude service tax, which will be imposed in the Customer’s monthly bill.
Monthly access for FC40 is only applicable for the bundled high-speed data, bundled redDATA, and unlimited voice calls to all networks in Malaysia and fixed line numbers, not for video calls and voice calls to special numbers.
The redCALL and redDATA VAS are bundled with the FC40 plan and are not optional. RM10 per month will be charged to the bill for redCALL.
The bundled high-speed data, bundled redDATA, and unlimited voice calls to all networks in Malaysia and fixed line numbers are applicable for domestic usage only within Malaysia network. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
Plan Name | Data Usage 25% or less | Data Usage 26%-50% | Data Usage 51%-75% | Data Usage 76% or more |
---|---|---|---|---|
FC40 | RM7.50 | RM15 | RM22.50 | RM30 |
In the FC40 plan’s first bill, the data bundle will be prorated based on the customer’s bundled high-speed data usage. The prorated usage prices are as below:
In the event of termination, there will not be any pro-rated billing on your last bill; you will be charged the full month’s commitment fee.
Upon 100% utilisation of the bundled high-speed data, the subsequent usage will be reduced to a maximum of 6Mbps without incurring extra data charges when usage exceeds 100% of the bundled data. Customers may opt to purchase Data Top Up to continue surfing the Internet at high speed.
redDATA speed is capped at up to 6Mbps.
This FC40 plan is NOT eligible for a 30-day cooling-off period.
Change plan requests to the new FC40 plan are not allowed.
The redCALL Value-Added Service (VAS) offers unlimited voice calls to all networks and is applicable for domestic usage within Malaysian networks only. Video calls and voice calls to special numbers are excluded.
The redCALL VAS is bundled with the FC40 postpaid plan and is not optional. RM10 per month will be charged to the bill.
Unlimited voice calls include:
CALLS EXCLUDED from the unlimited voice calls include:
The redCALL VAS will be auto-renewed on the 1st of every month.
In any event where the customer wants to change his/her subscribed plan from FC40 to another plan, the subscription to redCALL will be automatically continued unless the new plan is Amazing38, Amazing58, or UX50.
The unlimited calls to all networks in Malaysia shall NOT be:
The redDATA Value-Added Service (VAS) offers unlimited data@6Mbps and is applicable for domestic usage within Malaysia only.
The redDATA VAS is bundled with the FC40 Postpaid plan and is not optional.
The unlimited data can be used for all data services.
redDATA can only be utilized domestically, i.e., within the Malaysia network only. Data usage when overseas is subjected to data roaming charges. The customer shall be charged based on the data rates imposed by the respective redONE roaming operators for data usage while roaming with redONE’s overseas roaming partners.
The redDATA VAS will be auto-renewed on the 1st of every month.
The redDATA data will expire at the end of the calendar month. Any unutilised redDATA data will not be carried forward to the following month.
In any event where the customer wants to change his/her subscribed plan from FC40 to another plan, the subscription to redDATA will be automatically terminated.
Upon 100% utilization of the redDATA quota, any further Internet usage will be deducted from the available Data Top Up quota, or you will surf on reduced speeds.
Unlimited data quota is restricted only for the Subscriber’s individual use and cannot be shared with any other person(s) or devices in any manner (including SIM boxes or mobile hotspot) and is subjected to redONE’s Fair Usage Policy.
Data service is subject to network limitations and availability and device capability. Your download speed and data capacity will vary and may be slower and could be affected by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability, or due to Fair Usage Policy (FUP). For more info, please visit redONE Fair Usage Policy.
redDATA is non-transferable, whether by operation of law or otherwise, either to any other person, entity, or any other redONE Postpaid account.
We reserve the rights at any time, without being liable to you or any third party, to interrupt, bar, suspend, restrict the Plan and Service(s) for such time as we see fit or terminate, discontinue, or disconnect the Plan and Service(s) if your usage:
The Promotion is provided according to the Terms of Service on our Postpaid Sign-Up Form. You must comply with the terms including the relevant service description, our Fair Usage Policy, Privacy Policy, the relevant Postpaid subscription plan, and these additional terms and conditions (collectively, the “Terms”) all of which are available on www.redonemobile.com.my.
Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my
Copyright © 2024 redONE Network Sdn Bhd 200301016674 (619094-D).
All rights reserved.
Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my
Copyright © 2024 redONE Network Sdn Bhd 200301016674 (619094-D). All rights reserved.